Avaya Edge Diamond Partner
Radiance is proud to be Avaya's Edge Diamond Partner in the region. This accreditation recognises a decade’s experience deploying cutting‐edge Avaya solutions in the market. It rewards our extensive knowledge of Avaya products and solutions, exceptional sales performance, our implementation record and advanced customer support capability. We work closely with Avaya to bring Radiance customers collaboration and communications solutions, the ultimate tool to drive their business forward.
Avaya Developer Connection (DevConnect) Member
As a member of Avaya’s DevConnect programme, Radiance offers customised add-ons that complement and extend the value of Avaya investment. We are able to tap into the deep bench strength of Avaya’s technical resources, developer tools and support services to offering our customers the industry leading communication solutions.
Cisco - Select Partner
RADIANCE has been certified as a Cisco Select Certified Partner. The accreditation from Cisco demonstrated our ability to sell, install and support their wide range of solutions and services. Becoming a Select Partner, we have the qualified expertise to confidently deliver Cisco’s market leading technology in the telecommunication space.
Genesys - Elite Partner
Genesys is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. With our proven expertise in the call center and IP Telephony arena, Radiance is proud to be a pioneer business partner in Malaysia to be awarded Elite Partner certification by Genesys. We have demonstrated capabilities in providing installation and support and maintenance services for Genesys's suite of innovative solutions
Mitel - Authorised Distributor
Radiance Converged is the first Authorized Distributor of Mitel in Malaysia. We collaborate closely with our resellers to meet the changing needs of their customers by delivering the solutions their end-users want.
As a distributor, we have been providing unparallelled sales and marketing support to partners and bring them the best-of-breed technologies from Mitel. Together, we make our partners and customers successful by giving them the smartest unified communications and collaboration solution in the market.
Headsets & Speakerphones
Session Border Controllers, Gateways and Servers
IP/ USB Phones
Switches & Load Balancer
Video & Conferencing Solutions
Voice Logging, Call Recording Solutions, Workforce Management & Real-time Authentication
Robotic Process Automation
For more information, please contact us at