Radiance Communications


Features / Articles

6 Unified Communications Trends to Look Out For in 2018

31 December 2017

In 2017, Unified Communications emerged as one of the trending business terms. So what does 2018 hold for the future of the business communications sector?

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Business Trends 2018: 3 Business Trends to Look Out For

30 November 2017

Here are the 3 business trends that will help you drive success in both you and your company in the coming year 2018. Is your business “2018 ready”? Learn more here!

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Customer Experience Pitfalls – Are You Guilty of Committing Them?

31 October 2017

Customer is king – the age-old business teaching that tells us the importance of customer experience (CX) in every business. Avoid the 6 common customer experience pitfalls today!

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The Real Business Benefits of Video Conferencing

30 September 2017

Find out the benefits of integrating video conferencing solutions and how it can transform your business. Learn more today!

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Unified Communications and Collaboration – Solving Your Key Enterprise Communications Challenges

31 August 2017

Enterprise communications is one of the most complicated areas in an organisation. Find out how unified communications and collaboration solutions help you overcome your biggest challenges in enterprise communication.

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Unified Communications & Collaboration Between Organisations

31 July 2017

Unified communications and collaboration adoption is the route to improve the communication efficiency within their organisations. However, are these tools sufficient to support you in external communications?

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3 Easy to Follow Steps to Digital Transformation

30 June 2017

Find out what digital transformation means to your company and learn the 3 simple steps to help you embark in this digital transformation journey.

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How to Choose the Right Business Phone System for Your Business

30 May 2017

Complete business phone system guide to help you choose the right phone system. Find out the pros and cons of different types of business phone system. Learn more.

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The changing face of the contact centre and customer experience

30 April 2017

Call centres have always been the core of the entire ecosystem of customer service aspect for businesses. Find out how it can empower businesses today!

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5 Contact Centre Trends You Need to Know

31 March 2017

Call centres have always been the core of the entire ecosystem of customer service aspect for businesses. Find out how it can empower businesses today!

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What is Cloud Computing and What It Really Means?

28 February 2017

We have heard of the term cloud computing. But not many know what it really means. Find out why businesses shifted to cloud computing and you should too!

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Video Conferencing - 5 Shocking Reasons Companies Are Slow in Adopting It

25 January 2017

5 shocking reasons why companies are slow in adopting video conference despite the wonderful benefits it brings to the table.

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PBX Phone System, 5 Benefits of What You Need to Know

29 December 2016

PBX systems have become one of the most widely used telephony systems by businesses nowadays. Learn more about how PBX can help you grow your business.

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Cloud Based Unified Communications and Why It Make Sense for Business

31 November 2016

Find out why cloud based unified communications makes the perfect sense for all businesses by saving cost and enjoy flexibility.

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3 Unified Communications Trends You Need to Know

31 October 2016

Unified communications will be the mainstream communication tools used by enterprise, with its extensive business benefits. 3 UC trends businesses need to know.

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8 Must-Have Call Centre Technology You Are Not Using!

27 September 2016

Call centre technology combines telecommunication technology. Learn the 8 must-have call centre technology that improve service level and productivity.

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3 Reasons Why SMBs Should Use Office 365 Business

25 August 2016

With 1.2 billion people using Microsoft Office in 140 countries, many of us have Microsoft Office installed in our computers to carry out task like report writing using Microsoft Word, preparing a presentation with Microsoft Powerpoint and analysing of data using Microsoft Excel.

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Difference Between VOIP and Unified Communications

25 July 2016

Individuals are often confused with the terms unified communications and VOIP. In fact, they meant two complete different communication technology.

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Why You Should Make the Switch to VoIP

20 June 2016

VoIP is now the de facto standard for office communications for any new start up, SMB or Company looking to revamp their phone systems. There are several factors on why VOIP should be the system that you implement to keep up with the ever changing landscape of technology.

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Why Should Business Upgrade to Unified Communications

25 May 2016

4 Reasons to consider why your business should upgrade to Unified Communications and how it will benefit your Business.

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Unified Communications: Cloud Vs On Premises

29 Apr 2016

What is the difference between having your unified communications system on cloud or on premise?

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What is Skype for Business

29 Apr 2016

Skype for Business , previously called Lync, is a unified communication platform tailored at enterprise level, enhance productivity today!

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Benefits of Unified Communications

6 Apr 2016

Companies are starting to discover the appeal of a communications solution that extends the power of their business phone system far beyond dial tone.

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What is Unified Communications

21 Mar 2016

Unified Communications or in short UC is a marketing buzzword referring to the seamless integration of communication tools that facilitate the process of communications and collaborations at enterprise level.

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How to Keep the Customers For Life

15 Jul 2014

It is well known fact that getting a new customer is more expensive as compared to retaining the existing customers.

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