Radiance Communications

PRODUCTS & SOLUTIONS(MY)

Cloud-based Solutions

Embrace the cloud without compromise.

The cloud is exploding in popularity. Companies expect a higher level of assurance and trust when moving critical business communications to the cloud.

Genesys cloud solutions gives business user secure and reliable service with the experience and stability to back it up – for a cloud solution you can depend on.

Communications-as-a-Service(CaaS)
CaaS is the solution of choice for mid to large sized contact centers seeking to enhance the customer experience. You gain the ability to rapidly scale up or down, meet seasonal and growth needs, customize applications and deploy a broad range of customer engagement applications – all on a global basis.

PureCloud Communicate
PureCloud Communicate is a cloud-based unified communications service with sophisticated IP PBX capabilities, auto attendant, call recording, speech recognition and unified messaging.

PureCloud Collaborate
PureCloud Collaborate brings employees, partners and customers together and share ideas. Tools like group chat, video conference and desktop sharing make collaboration easy no matter where you are, on any mobile device.

WHY MOVE TO THE CLOUD?

Increased flexibility

  • Provide greater control and agility
  • Scale up or down to meet changing, requirements

Faster deployment

  • Get up and running quickly
  • Rapidly add new functionality, users, locations

No large upfront capital expense

  • Gain access to rich functionality with limited capital outlay
  • Spend smarter by paying as you go

Reduced IT staff requirements

  • Offload the complexities of upgrades, maintenance and disaster recovery
  • Refocus resources on strategic imperatives

 

For more information, please contact us at Service Hotline +603 8601 6800, +603 8601 6888 or e-mail to sales-my@radiancecomms.com

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Products & Solutions